💳 Refund & Return Policy

 

Effective Date: 01/05/2025

At SiteSparkle STORE, we want you to love your purchase. If you are not satisfied, you have the right to return your item under EU law.

1. Right of Withdrawal (14 Days)

• You can return your product within 14 calendar days of delivery, without giving any reason.

• To exercise this right, email [Insert Email] with your order number.

2. Return Conditions

• Items must be unused, in original packaging, and with tags attached.

• Sale or final clearance items may not be eligible for return unless faulty.

3. Refunds

• Once we receive your return, we will refund the full amount (including standard shipping cost) within 14 days.

• Refunds will be issued to the original payment method.

4. Faulty or Incorrect Products

If your item is faulty or you received the wrong product, please contact us within 7 days for a replacement or full refund.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.